Zendesk for your agents.

What agents can do with Zendesk

Curated for agents: the calls that matter, with schemas and descriptions written for tool use, not an endpoint dump.

• zendesk_current_user

  Check the credentials: returns the authenticated agent.

• zendesk_list_tickets

  List tickets, newest first.

• zendesk_get_ticket

  Fetch one ticket by id.

• zendesk_search

  Search across tickets, users, and organizations, e.g. "type:ticket status:open".

• zendesk_add_comment

  Add a comment to a ticket via update. `comment` is {body, public}.

• zendesk_create_ticket

  Create a new support ticket with subject, description, priority, and requester.

• zendesk_update_ticket

  Update a ticket's subject, status, priority, assignee, or other fields.

• zendesk_delete_ticket

  Permanently delete a ticket by its id.

• zendesk_list_users

  List all users (agents and end-users).

• zendesk_list_organizations

  List all organizations.

• zendesk_list_groups

  List all agent groups.

• zendesk_list_ticket_fields

  List all custom ticket fields configured in the account.

Connect it in a minute

The connect flow is agent-driven: Even opens the key page in its own browser and collects the key through a secure native field. It never passes through the chat.

1. Paste the prompt below into any agent running inside Even, or click Connect in Even's catalog.
2. In Zendesk Admin Center, open Apps and integrations, then Zendesk API.
3. Enable Token Access and click 'Add API token', then copy it.
4. Your instance URL is https://your-subdomain.zendesk.com.
5. The username is your agent email with /token appended, e.g. [email protected]/token.
6. Paste the key into Even's secure field. Even verifies it and your agents are live.