Help Scout for your agents.

What agents can do with Help Scout

Curated for agents: the calls that matter, with schemas and descriptions written for tool use, not an endpoint dump.

• helpscout_list_collections

  List all collections (categories) of articles.

• helpscout_get_collection

  Get a single collection by id.

• helpscout_list_articles

  List articles in a collection.

• helpscout_get_article

  Get a single article by id.

• helpscout_list_categories

  List categories within a collection.

• helpscout_search_articles

  Search articles across all collections.

• helpscout_create_article

  Create a new article in a collection.

• helpscout_update_article

  Update an existing article.

• helpscout_delete_article

  Delete an article by id.

• helpscout_create_collection

  Create a new collection.

• helpscout_update_collection

  Update an existing collection.

• helpscout_delete_collection

  Delete a collection by id.

• helpscout_create_category

  Create a new category in a collection.

• helpscout_update_category

  Update an existing category.

• helpscout_delete_category

  Delete a category by id.

Connect it in a minute

The connect flow is agent-driven: Even opens the key page in its own browser and collects the key through a secure native field. It never passes through the chat.

1. Paste the prompt below into any agent running inside Even, or click Connect in Even's catalog.
2. Log in to Help Scout and go to Your Profile > My Apps.
3. Create an API key, select the Docs API scope, and copy the key.
4. The API key is used as the password in basic auth with any username.
5. Paste the key into Even's secure field. Even verifies it and your agents are live.